Online Abuse and the Real World


I am disappointed that I shall miss David Ormerod’s mini-lecture on 13 March as I shall be in Berlin. The event, ‘Abusive and Offensive Online Communications: the current criminal law and the need for reform’, focuses on the recent Law Commission Scoping Report on that topic. I was looking forward to the originally scheduled event because I had a question which I now cannot ask.
The Report and a Summary can be accessed here. The Report is an admirable piece of work but I am very much aware that few will have time to read it in full; indeed, I suspect that, admirable though the Report is, it would have been more admirable if it was less exhaustive and a damn sight shorter. Even I, semi-retired and with a real interest in the dual subject matter, had to slog through it in stages.
The Summary, which may well be more influential than the full report as I cannot imagine that policy-makers will read the full version, seems to me to drive its readers to the conclusion that greater regulation is required. But a full reading of the Report left me feeling that online communication is generally more regulated than offline abuse and that only the problems arising from group abuse online had me thinking that Something Must Be Done.
It seems that there is a great danger that the mere addition of the term ‘online’ to anything will invoke an excessive reaction – one might even suggest that it is abused. I am, to say the least, wary of such reactions. Over the last few years, Graham Smith’s Cyberleagle blog posts and his tweets have pointed up many areas where proposals appear to be driven by irrational fear of the online. My own favourite recent one is the suggestion that the billionaire masters of the Internet have a duty to stop knife crime because (shock horror) the perpetrators and members of gangs don’t communicate via handwritten correspondence like, well, practically nobody. Neil Brown’s demolition of the CJEU judgment in Buivids shows that the ‘shock horror, it’s online’ phenomenon is not a purely UK thing. I fear that copyright may be next and have restricted myself to singing ancient folk songs when in public places for fear that I may be filmed – though I fear Dashing Away with a Smoothing Iron may incite grooming and What Shall We Do with the Drunken Sailor encourages abuse.
But, tempted though I am to ramble, I will stick to the very serious topic of online abuse.
In the course of my reading of the Law Commission Report, I received a death threat or two (one from my wife and one from a granddaughter), racist abuse (don’t ask) and (somewhat puzzlingly) homophobic abuse (unenlightened walking footballers). All were offline and all were from friends of a sort and family; all made me laugh and despite the threats I remain alive. Banter may well often be the mask behind which real nastiness might hide; it really often is also just a bit of fun and helps make the world go round. But, of course, in another context, the various remarks would not be funny. In recent weeks, I have witnessed two racist comments in exchanges with friends – one an entirely innocent attempt to describe a Nepalese person and one just plain nasty. If I had seriously suggested that the latter had been reported to the police, I would have been laughed out of town. But had either been online the situation might have been different.
My extreme test of the difference between online and the real world arose quite recently thanks to the odious people who thought that their Bonfire Night experience might be enriched by the burning of a cardboard Grenfell Tower. Since it was a gathering of the odious, no offence (in both senses) arose. But, once the activity was posted online, offence (again in both senses, in my view at least) arose.
The main difference is context. Isn’t it always?
Change the context and the offensive becomes inoffensive and, crucially, vice versa.
Now ‘context’ gets many a mention in the Law Commission Report but, almost exclusively in the phrase ‘online context’ or the like. What I did not see addressed is the alchemic ability of the Internet to turn what is inoffensive in one context into something highly offensive online. I suspect that there are groups of people saying the most appalling things about, say, Anna Soubry MP but, so long as they keep those comments to their corner of the pub, I don’t imagine she cares any more than the police should. Spout those views in public and the situation may be different though I am aware of a certain irony in my example.
Equally worryingly, social media can take ill-judged tweets and turn them into poisoned darts. Had I reposted comments received in banter with a wounded comment, the senders would have seemed like heartless bullies – and that’s not entirely fair.
So my question for David Ormerod would have been ‘How the hell are we going to do context in an online “context”’?

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